Godfather Part II glitch - Blu-ray Forum

Samfran · 12-15-2009, 10:51 PM

Quote:

Originally Posted by matts4it

Did you guys give proof of purchase? I presume you did.

I dont have proof of purchase so i guess i have to wait for them to send me the freepost option. No doubt this will take longer

If you bought online send them a print screen of your emal confirmation. That's what I did.

hanser · 12-17-2009, 07:41 AM

Quote:

Originally Posted by Samfran

If you bought online send them a print screen of your emal confirmation. That's what I did.

Or if you have deleted the mail, a print screen of the order summary on the website of the retailer. That is what I did

matts4it · 12-17-2009, 08:19 AM

They finally sent me an email. As I dont have proof of purchase they are sending me a free post addressed envolope. So all I have to do is send my faulty disc back to them and I will get a repalcment.

Update: I just hope the replacment disc they send back is scratched on the back!

Samfran · 12-17-2009, 08:16 PM

Got my replacement disc today. Only took two days! Excellent.

matts4it · 12-23-2009, 11:01 AM

I recieved my replacment disc today. It's nice to have a fully working blu ray disc!

And the disc came in a dvd/cd slip which is the most important thing. You dont want any scratches on it

blu_sharpy · 12-23-2009, 11:03 AM

Quote:

Originally Posted by matts4it

I recieved my replacment disc today. It's nice to have a fully working blu ray disc!

And the disc came in a dvd/cd slip which is the most important thing. You dont want any scratches on it

Good to hear they are providing a good service

matts4it · 12-23-2009, 11:16 AM

They certainly are. They emailed me yesterday to say they had posted the film. And it took two days to come.

I have also noticed that quite a few major shops have now put the godfather bluray price up a bit! It was around 17.99, its now selling for about 24.99. ie play.com

But HMV are still selling it for 17.99 and amazon 17.98 - not sure if its the faulty disc batch. It probally is. But its worth getting with the disc replacment scheme at hand.

12-17-2009, 08:19 AM	#3
matts4it Active Member Member since:Feb 2009 Blu-ray collection:54	They finally sent me an email. As I dont have proof of purchase they are sending me a free post addressed envolope. So all I have to do is send my faulty disc back to them and I will get a repalcment. Update: I just hope the replacment disc they send back is scratched on the back! Last edited by matts4it; 12-17-2009 at 02:18 PM.

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12-17-2009, 08:16 PM	#4
Samfran Junior Member Member since:May 2009 Blu-ray collection:122	Got my replacement disc today. Only took two days! Excellent.

12-23-2009, 11:01 AM	#5
matts4it Active Member Member since:Feb 2009 Blu-ray collection:54	I recieved my replacment disc today. It's nice to have a fully working blu ray disc! And the disc came in a dvd/cd slip which is the most important thing. You dont want any scratches on it

12-23-2009, 11:16 AM	#7
matts4it Active Member Member since:Feb 2009 Blu-ray collection:54	They certainly are. They emailed me yesterday to say they had posted the film. And it took two days to come. I have also noticed that quite a few major shops have now put the godfather bluray price up a bit! It was around 17.99, its now selling for about 24.99. ie play.com But HMV are still selling it for 17.99 and amazon 17.98 - not sure if its the faulty disc batch. It probally is. But its worth getting with the disc replacment scheme at hand.

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