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Old 05-22-2013, 02:49 PM   #20
chip75 chip75 is offline
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Quote:
Originally Posted by shogun123 View Post
I'm not in Iran, that's just a way of being supportive. Thanks, I contacted them and I'm getting a refund, how Amazon are able to pass off second hand stuff as new is beyond me, surely trading standards would have something to say about that?
They'll never admit to selling second-hand goods it will always be an accident. They do have some used stock coming through their warehouses so it's not impossible that it can be mixed in with the new. I think I've had used goods twice through them and both times I had a replacement sent out within a day or two.

The Collect+ points are a pain. I have to send a LOST box set back and they'll only refund me £1.49 or £1.79 of the postage if I send it back myself. I much preferred printing out a label and just dropping it off at the Post Office. I'm sure they'll give a Returns label if I ask but we shouldn't have too. We should have the 2 options available to us.

Did you get replacements or just a refund?
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