Anyone have problems with Fios?

[OkoPeeKee]

Originally Posted by Valore

By the way....when you called Verizon to have the tech come back out, you should have told them you had a improper install. They usually take off the installation fee or give your some kind of discount.

Luckily, my install was free. I have a 15 day trial period so if they can't fix it this weekend I will let the tech take their boxes with him.

[OkoPeeKee]

Originally Posted by amiganut

I bought into the FIOS hype. It was OK in the beginning, then they kept updating the software. They kept changing how their system worked. Went from good to bad. Had enough. Both myself and my daughter switched back to DirecTV.

Would have loved to have stayed with Direct TV. Zero problems, except no HD line of sight. I have my blu ray player but I would LOVE to be able to watch football in HD.

I have already had my issues with comcast and I will not return. I am running out of cable companies!!

[Mr. Joshua]

Originally Posted by OkoPeeKee

I have very strict Homeowner's association laws and the few places I am allowed to place my dish, I had no line of sight for the 3 satellites that the tech told me I needed for HD service.

It was a matter of trees and mainly the house next door is too close. I did ask my neighbor if he would move his house but he has taken no action.

Don't you just hate homeowners associations?

[Mr. Joshua]

Originally Posted by OkoPeeKee

Would have loved to have stayed with Direct TV. Zero problems, except no HD line of sight. I have my blu ray player but I would LOVE to be able to watch football in HD.

I have already had my issues with comcast and I will not return. I am running out of cable companies!!

I'm using Dish Network and I like the HD package I have. No problems since installed and it is cheaper than Directv.

[Mr. Joshua]

Originally Posted by wafi

Damn! I thought my HOA sucked a$$! Sorry man...hope things work out in the end. Let us know once the tech's done his thing on Saturday.

Country living at its finest lets you do what you want.

[OkoPeeKee]

Originally Posted by wsciv123

Country living at its finest lets you do what you want.

You are damn right!!

I hope to move within the next year and a big reason for that is my HOA. I will NEVER be a part of one again.

Dish placement is the least of my issues with them. NEVER AGAIN!!!

[OkoPeeKee]

My Monday morning update...

I was surprised on Saturday to have 2 Verizon trucks pull up in front of my house. It was funny because both of these guys looked like they were straight out of the commercial. Very clean cut with new Verizon Polo shirt uniforms. As most of you know this is an uncommon occurance. Turns out there was a large job before mine where 400 feet of fiber optic cable needed to be run and it required two men so they both showed up at my house afterwards. Anyway, they come in and take a reading at the box and they get a very poor, weak signal. They go to the basement where the coax enters the house and the signal is poor there too. Outside they are getting a good signal coming from the fiber optic line to the ONT (Optical Network Terminal, I think that's what it stands for, or the box that they put on the side of the house to be simple). So they replace the ONT and BINGO!! Everything fixed.

Going back to my original concerns of the old caox cable, I was told this weekend that it should not be an issue. Even stuff that was run in the early 80's should work just fine for FIOS.

It just ticks me off that the original install guy (who was not from the same center) was not detailed in his work and seemed to have been in a hurry. In my opinion I believe he should have picked up this mistake before he left my house but like I said before, he was in and out in less than 2 hours for 2 boxes and internet.

I must say the picture quality is outstanding. Better than what I have seen from friends and family who have Comcast and Direct TV (and I just have a Vizio).

[reiella]

The coaxial technology from then is always, just a matter of tolerance levels having changed alot since the 80s even for traditional cable services . Of course, the solution for a weak signal in the coax is easy, a powered amp .

Glad to hear it worked out though, and yep, should always get tested first by the tech. Regardless of who provides the service. And personally, never let the tech leave until you are happy with how it looks. Since it sucks to schedule another appointment out.

[Lord_Stewie]

Originally Posted by OkoPeeKee

After my Fios installation this weekend I find that 95% of my HD channels (more than 50 or so) are either pixelated or will not even come in at all leaving me with a message displaying that the channel in not available at this time. Also am missing blocks of non-HD channels that have no picture at all when dialed in, for instance 139-145 and 161-164, etc.

After resetting my boxes/modem with a technician over the phone the problems continue and a technician will be out to my home again on Saturday.

Has anyone had a similar experience to share with a possible solution? I was thinking maybe old coax cable in my home? Old splitters?

I have Cox Communication, I almost went with Fios, then found out that it was garbage, all I had to do was upgrade to HD with COX.

[OkoPeeKee]

[QUOTE=shadblz;2175542] I almost went with Fios, then found out that it was garbageQUOTE]

I would not say FIOS is garbage. Now that my issue has been resolved, I am pleased the the PQ, internet speed and other available features. I also got a pretty sweet deal. Turned out I just had a tech that was not very detailed in his work. That could happen with any company, it's just the luck of the draw.

[SDon1969]

Originally Posted by OkoPeeKee

I would not say FIOS is garbage. Now that my issue has been resolved, I am pleased the the PQ, internet speed and other available features. I also got a pretty sweet deal. Turned out I just had a tech that was not very detailed in his work. That could happen with any company, it's just the luck of the draw.

I'm glad to hear they fixed you up, and I agree that FIOS isn't garbage - I'm still liking it better than Comcast. The PQ is better, my selections are about the same except that I do get a few extra channels that I wanted with Comcast, but they made me pay extra (e.g. The Speed Channel) for them. Plus my bill is much lower (at least for two years). Also, with Comcast I'd get little signal drops - instances where the sound would drop out for two seconds, or the picture would pixelate. I don't have that issue with FIOS.