PS3 audio problem reported by many with no fix at all in sight... - Blu-ray Forum

Semp1 · 06-13-2009, 08:38 AM

It is widely reported over the net that the PS3 has an audio problem creating a hissing or humming sound (search ps3 hiss problem) from all channels in a surround system set up at louder volumes when set to LPCM. By the way just like with everyone else on the net this is the only component connected to the receiver that has this issue. Obviously the problem has not been fixed because the older posts are from 2007 and it's 2009, and I've had my PS3 since launch and still hear the hiss which by the way if you have even semi decent speakers you can hear. It has nothing to do with receiver issues, amp power, lower watts, under powered speakers, crossed lines, dirty power or AC issues, the internal PS3 volume setting, the HDMI cable being used including what version is being used(which is 1.3 by the way), or lastly optical problems. It is simply the PS3 has either a cheaper quality audio processor or, Sony is not aware of the issue, but I cant see how that is considering the problems been reported for the last 2 years, so it increasingly looks like it's the hardware. Well unless someone has any non noob suggestions it looks like the PS3 will be used for a video game console and only that because it's run as a blu-ray player seems to have expired, especially when sound has become increasingly more important to me, and this hiss is too annoying, I think it's time to buy another stand alone (LG BD-390 here I come). Again if anyone has any idea or suggestion feel free to give me a hint, but please no suggestions that have to do with what I've listed because it is none of those problems, trust me all of these issues have been tested many times by myself and others...

VinnAY · 06-13-2009, 11:07 AM

HUm from a ground loop...have you considered that? There's known problems there, as well.

Petra_Kalbrain · 06-13-2009, 12:35 PM

You be speaking for yourself. I have great speakers and have the volume cranked all of the time. No hiss to be found on my end.

And, obviously it ain't that big a problem. Otherwise, these threads would have been lit up ages ago!

repete66211 · 06-13-2009, 12:53 PM

I too have a PS3 audio issue. It's not a hiss though. More of a low, light buzz. I don't hear it when playing a movie unless the movie is in mono, but that's another thing all together. The only time the buzz is always present is at the XMB screen. I've tried using a 3-to-2 prong adapter but that didn't solve the problem. I do not get a buzz from cable programming, only through the PS3 and only on the XMB.

Semp1 · 06-13-2009, 03:18 PM

Yeah I do not have a hum just a hiss at high volumes and this is the only component connected to the receiver with this issue I was thinking it was the speakers until I researched it, might be a launch date ps3 issue I font know. By the way to the above poster most people do not hear it because they have it connected to a tv and no speaker connection...or think it's normal speaker hiss but it's not...

un4gvn94538 · 06-13-2009, 03:53 PM

had two 60 gig models, no hiss.

McLovin · 06-13-2009, 04:02 PM

You are the first person I've ever heard complain of this

ronjones · 06-13-2009, 04:04 PM

For a true hiss issue (not a hum) one possible reason is many PS3 owners have found that with the PS3's volume set to its default position they have to turn up the volume on their audio system (e.g., AVR) to order to get equal sound volume to their other AV sources. When you do turn up to the volume on the AVR then it will be introducing more hiss at the speaker output. The amount of hiss will vary between AVRs, generally depending on the quality of the AVRs digital-to-analog converters and the analog amplifier stages. Your current Sony STR-DG910 is considered an entry-level AVR and probably is not especially good in terms of noise level. You can try setting the PS3's output volume a little higher than the default, but you must be careful in using the PS3's setting to increase its output volume level since setting it too high can result in clipping of the audio peaks on some BDs. I have two PS3s each connected to a Denon AVR (2800 series and 4800 series) and have no hiss issues with either.

Semp1 · 06-13-2009, 09:37 PM

I am very well aware it is considered entry but explain the other people just search ps3 hiss with the same issue, explain the fact that no other component does it, explain that it does it the second it's on with no audio being produced it's the ps3, nothing else and honestly I don't care that much because I do understand it's a video game system and I also own a bdp-2500 which does not do it...and it's not the normal hiss that powered speakers produce. It's clearly a component issue...

WriteSimply · 06-14-2009, 06:18 AM

Quote:

Originally Posted by Semp1

It's clearly a component issue...

It doesn't happen to me or any other PS3s I've heard hooked up to a receiver via HDMI.

fuad

Semp1 · 06-14-2009, 07:01 AM

Just search it there are cases with hdmi and optical being used with some even complaining of a hum... Honestly I think that it's possible it's possibly a launch player issue but I don't know...

BLUFANIK · 06-14-2009, 07:57 AM

The most probable cause of your hiss is your receiver or some type of grounding problem in your system. For Blu-Ray playback the PS3 just unpacks the the zipped streams and sends the resulting LPCM on to the receiver which then does the D/A conversion. The PS3 doesn't create the sound. The receiver does.

crackinhedz · 06-14-2009, 11:31 AM

Quote:

Originally Posted by BLUFANIK

The PS3 doesn't create the sound. The receiver does.

exactly.

I have a 20gb launch PS3. No sound issues.

Most likely a ground loop problem. Again, the PS3 does not create sound.

Tempest · 06-14-2009, 12:44 PM

Neither my old setup

PS3 -> Optical Cable -> Older Yammha Receiver

Nor my current

PS3 -> HDMI Cable -> Denon 1909 Receiver

Has ever had any issues with sound at any time.

40gig PS3 Model.

Only problems I ever had was with my old HTIAB sub woofer clipping or something at peaks in some movies.. but with my new speakers and sub no issues at all.

Semp1 · 06-14-2009, 04:41 PM

Homestly it's not a ground loop problem, it happens to no other component. If you do a search you'll see the others say the same thing. I really don't understand certain people if you make one comment about a possible flaw in something they own it can't be possible. Just because it's not occuring in your ps3 does not mean it's not an issue there's at least 2 people in this post who said they have the same issue and a ton over at AVS plus countless posts if you Google it. Sometimes you gotta step out of the fanboy suit to evaluate something. I love the ps3 but it's not a grounding or receiver problem it's the component. I'm not some total inexperienced noob I know more then a little about what I'm speaking.

Y2K000 · 06-14-2009, 04:48 PM

Very strange. Im using a Denon 1909 receiver which is 1.3a HDMI with my 50' Panny plasma 1.3a. I am using Klipsch speakers and have my volume at the -45db settings. I do not hear anything with the said problem. I am using a PS3 60 gig model which was made in Oct 07 which I bought in March 08. I am using a moderate power strip with my electronics.

un4gvn94538 · 06-14-2009, 04:53 PM

Quote:

Originally Posted by Semp1

Homestly it's not a ground loop problem, it happens to no other component. If you do a search you'll see the others say the same thing. I really don't understand certain people if you make one comment about a possible flaw in something they own it can't be possible. Just because it's not occuring in your ps3 does not mean it's not an issue there's at least 2 people in this post who said they have the same issue and a ton over at AVS plus countless posts if you Google it. Sometimes you gotta step out of the fanboy suit to evaluate something. I love the ps3 but it's not a grounding or receiver problem it's the component. I'm not some total inexperienced noob I know more then a little about what I'm speaking.

and your not even entertaining the thought that you may have missed something or something in your set up isnt set right. if you want others to think your issue is possible, then you must also believe its possible you missed something.

Semp1 · 06-14-2009, 05:03 PM

Because it's not a ground loop issue. Ground loop symptoms are primarily humming or buzzing which is not what I'm experienceing it just sound like audible white noise. Granted I understand what you are saying but the possibility is slim.

un4gvn94538 · 06-14-2009, 05:11 PM

Quote:

Originally Posted by Semp1

Because it's not a ground loop issue. Ground loop symptoms are primarily humming or buzzing which is not what I'm experienceing it just sound like audible white noise. Granted I understand what you are saying but the possibility is slim.

not saying its a ground loop issue. just saying something isnt right with your set up. most issues are usually user error or defective equipment. maybe you should send it to sony then if your so sure its the ps3. most users dont have this issue and the few that do, clearly theyre defective then.

crackinhedz · 06-14-2009, 05:32 PM

ground loops are not always affected with other devices. Sometimes you will only notice it with certain components.

In any case, since the majority of owners do not have an issue, how do you suggest Sony comes up with a fix? I mean, Sony certainly cannot come to your house to evaluate the problem for you?

06-13-2009, 08:38 AM	#1
Semp1 Senior Member Member since:Jun 2007	PS3 audio problem reported by many with no fix at all in sight... It is widely reported over the net that the PS3 has an audio problem creating a hissing or humming sound (search ps3 hiss problem) from all channels in a surround system set up at louder volumes when set to LPCM. By the way just like with everyone else on the net this is the only component connected to the receiver that has this issue. Obviously the problem has not been fixed because the older posts are from 2007 and it's 2009, and I've had my PS3 since launch and still hear the hiss which by the way if you have even semi decent speakers you can hear. It has nothing to do with receiver issues, amp power, lower watts, under powered speakers, crossed lines, dirty power or AC issues, the internal PS3 volume setting, the HDMI cable being used including what version is being used(which is 1.3 by the way), or lastly optical problems. It is simply the PS3 has either a cheaper quality audio processor or, Sony is not aware of the issue, but I cant see how that is considering the problems been reported for the last 2 years, so it increasingly looks like it's the hardware. Well unless someone has any non noob suggestions it looks like the PS3 will be used for a video game console and only that because it's run as a blu-ray player seems to have expired, especially when sound has become increasingly more important to me, and this hiss is too annoying, I think it's time to buy another stand alone (LG BD-390 here I come). Again if anyone has any idea or suggestion feel free to give me a hint, but please no suggestions that have to do with what I've listed because it is none of those problems, trust me all of these issues have been tested many times by myself and others... Last edited by Semp1; 06-13-2009 at 08:49 AM.

06-13-2009, 12:53 PM	#4
repete66211 Blu-ray Samurai Top contributor Member since:Jan 2009 Location:Kansas City area Home Theater Gallery:10 Blu-ray collection:196 Blu-ray reviews:1 Trading Score:3	I too have a PS3 audio issue. It's not a hiss though. More of a low, light buzz. I don't hear it when playing a movie unless the movie is in mono, but that's another thing all together. The only time the buzz is always present is at the XMB screen. I've tried using a 3-to-2 prong adapter but that didn't solve the problem. I do not get a buzz from cable programming, only through the PS3 and only on the XMB. Last edited by repete66211; 06-15-2009 at 01:31 PM.

06-13-2009, 04:04 PM	#8
ronjones Active Member Member since:Dec 2007 Location:Ft. Myers, FL	For a true hiss issue (not a hum) one possible reason is many PS3 owners have found that with the PS3's volume set to its default position they have to turn up the volume on their audio system (e.g., AVR) to order to get equal sound volume to their other AV sources. When you do turn up to the volume on the AVR then it will be introducing more hiss at the speaker output. The amount of hiss will vary between AVRs, generally depending on the quality of the AVRs digital-to-analog converters and the analog amplifier stages. Your current Sony STR-DG910 is considered an entry-level AVR and probably is not especially good in terms of noise level. You can try setting the PS3's output volume a little higher than the default, but you must be careful in using the PS3's setting to increase its output volume level since setting it too high can result in clipping of the audio peaks on some BDs. I have two PS3s each connected to a Denon AVR (2800 series and 4800 series) and have no hiss issues with either. Last edited by ronjones; 06-13-2009 at 07:58 PM.

06-14-2009, 12:44 PM	#14
Tempest Senior Member Member since:Apr 2008 Blu-ray collection:223 Blu-ray reviews:7	Neither my old setup PS3 -> Optical Cable -> Older Yammha Receiver Nor my current PS3 -> HDMI Cable -> Denon 1909 Receiver Has ever had any issues with sound at any time. 40gig PS3 Model. Only problems I ever had was with my old HTIAB sub woofer clipping or something at peaks in some movies.. but with my new speakers and sub no issues at all. Last edited by Tempest; 06-14-2009 at 12:47 PM.

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06-13-2009, 11:07 AM	#2
VinnAY Banned Member since:Sep 2008 Blu-ray reviews:1	HUm from a ground loop...have you considered that? There's known problems there, as well.

06-13-2009, 12:35 PM	#3
Petra_Kalbrain Blu-ray Archduke Top contributor Member since:Jul 2007 Location:Vancouver, BC 4K collection:5 Blu-ray collection:561 Blu-ray reviews:3 Trading Score:20	You be speaking for yourself. I have great speakers and have the volume cranked all of the time. No hiss to be found on my end. And, obviously it ain't that big a problem. Otherwise, these threads would have been lit up ages ago!

06-13-2009, 03:18 PM	#5
Semp1 Senior Member Member since:Jun 2007	Yeah I do not have a hum just a hiss at high volumes and this is the only component connected to the receiver with this issue I was thinking it was the speakers until I researched it, might be a launch date ps3 issue I font know. By the way to the above poster most people do not hear it because they have it connected to a tv and no speaker connection...or think it's normal speaker hiss but it's not...

06-13-2009, 03:53 PM	#6
un4gvn94538 Blu-ray Knight Top contributor Member since:Dec 2007 Location:Limbo (Bakersfield, Ca.) 4K collection:143 Blu-ray collection:811 DVD collection:54 Digital collection:1494 Trading Score:277	had two 60 gig models, no hiss.

06-13-2009, 04:02 PM	#7
McLovin Active Member Member since:Sep 2007 Blu-ray collection:202 Trading Score:21	You are the first person I've ever heard complain of this

06-13-2009, 09:37 PM	#9
Semp1 Senior Member Member since:Jun 2007	I am very well aware it is considered entry but explain the other people just search ps3 hiss with the same issue, explain the fact that no other component does it, explain that it does it the second it's on with no audio being produced it's the ps3, nothing else and honestly I don't care that much because I do understand it's a video game system and I also own a bdp-2500 which does not do it...and it's not the normal hiss that powered speakers produce. It's clearly a component issue...

06-14-2009, 07:01 AM	#11
Semp1 Senior Member Member since:Jun 2007	Just search it there are cases with hdmi and optical being used with some even complaining of a hum... Honestly I think that it's possible it's possibly a launch player issue but I don't know...

06-14-2009, 07:57 AM	#12
BLUFANIK Junior Member Member since:Oct 2007	The most probable cause of your hiss is your receiver or some type of grounding problem in your system. For Blu-Ray playback the PS3 just unpacks the the zipped streams and sends the resulting LPCM on to the receiver which then does the D/A conversion. The PS3 doesn't create the sound. The receiver does.

06-14-2009, 04:41 PM	#15
Semp1 Senior Member Member since:Jun 2007	Homestly it's not a ground loop problem, it happens to no other component. If you do a search you'll see the others say the same thing. I really don't understand certain people if you make one comment about a possible flaw in something they own it can't be possible. Just because it's not occuring in your ps3 does not mean it's not an issue there's at least 2 people in this post who said they have the same issue and a ton over at AVS plus countless posts if you Google it. Sometimes you gotta step out of the fanboy suit to evaluate something. I love the ps3 but it's not a grounding or receiver problem it's the component. I'm not some total inexperienced noob I know more then a little about what I'm speaking.

06-14-2009, 04:48 PM	#16
Y2K000 Active Member Member since:Aug 2008 Location:Racine, Wisconsin Blu-ray collection:26 Trading Score:1	Very strange. Im using a Denon 1909 receiver which is 1.3a HDMI with my 50' Panny plasma 1.3a. I am using Klipsch speakers and have my volume at the -45db settings. I do not hear anything with the said problem. I am using a PS3 60 gig model which was made in Oct 07 which I bought in March 08. I am using a moderate power strip with my electronics.

06-14-2009, 05:03 PM	#18
Semp1 Senior Member Member since:Jun 2007	Because it's not a ground loop issue. Ground loop symptoms are primarily humming or buzzing which is not what I'm experienceing it just sound like audible white noise. Granted I understand what you are saying but the possibility is slim.

06-14-2009, 05:32 PM	#20
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	ground loops are not always affected with other devices. Sometimes you will only notice it with certain components. In any case, since the majority of owners do not have an issue, how do you suggest Sony comes up with a fix? I mean, Sony certainly cannot come to your house to evaluate the problem for you?

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