Help Plz: PS3 returned...now what? - Blu-ray Forum

Krejaton · 03-26-2010, 12:53 AM

~*~Hi, sorry if this is in the wrong place...please feel free to move as needed.~*~

My PS3 got hit with the RSOD. It really sucked because I was 12 days out of warranty and NO WAY Sony was gonna budge for me. Anyway, $158 dollars later, I get my PS3 (or replacement) back today...but what do I need to do?

I assume all my saved games/trophies are gone. Is my network account still intact? Do I need to repurchase all of the LBP stuff we bought? How about the PSN games I bought for my kids?

Sorry if these are newbie questions, but I guess I am a newbie when it comes to replacing my PS3.

Any guidance appreciated.

TIA

Rblu-Dblu · 03-26-2010, 01:06 AM

Your game saves are most likely gone. Your trophies will still be there because theyre saved on the servers. You should be able to redownload any purchases you have made on the psn. Just log back into the psn with the same ID you used before.

Cplhicks · 03-26-2010, 01:53 AM

Don't forget to contact Sony and have them disable the old system for your stuff, or you won't be able to redownload videos and your games will be minus one in the download count. Just set up your old account again on the new system, go to your download list in the PSN, and it will show everything you ever downloaded (except vids, I think). Then just pick what you want and redownload. Saves are gone, yeah, as are your Rock Band bands if you have that game. Can't get your old band back no matter what.

Krejaton · 03-26-2010, 02:40 AM

Quote:

Originally Posted by Cplhicks

Don't forget to contact Sony and have them disable the old system for your stuff, or you won't be able to redownload videos and your games will be minus one in the download count. Just set up your old account again on the new system, go to your download list in the PSN, and it will show everything you ever downloaded (except vids, I think). Then just pick what you want and redownload. Saves are gone, yeah, as are your Rock Band bands if you have that game. Can't get your old band back no matter what.

Thanks for the heads up...do I just call the regular Sony number to disable my old machine?

jstutman · 03-26-2010, 06:37 AM

Why did you not remove the HDD when you shipped it to Sony? The few people I know who have had Sony fix there PS3's were told to remove the HDD.

Euribo · 03-26-2010, 09:43 AM

Removing the hard drive doesn't matter. When I sold my old PS3 for a new one, I took out the hard drive and put it in my new machine, but the PS3 couldn't read it because it was 'married' to the other PS3. I had to reformat it and I lost EVERYTHING. I was pretty mad, but hey, what can ya do? If you want all your data, you have to back up your system on an external hard drive, and then transfer the data onto the new PS3.

Sparky4life · 03-26-2010, 12:48 PM

Quote:

Originally Posted by lbloodojunkieg

Removing the hard drive doesn't matter. When I sold my old PS3 for a new one, I took out the hard drive and put it in my new machine, but the PS3 couldn't read it because it was 'married' to the other PS3. I had to reformat it and I lost EVERYTHING. I was pretty mad, but hey, what can ya do? If you want all your data, you have to back up your system on an external hard drive, and then transfer the data onto the new PS3.

As soon as you put a hard drive in a ps3 it automatically formats it. Thats why you can't pull out your hard drive out of an old ps3 and slap into a new one.

Pretty sure it says in in the manual. You must use an external drive to back up your info and then transfer it.

Unless you have what happen to me. My ps3 blu ray died.

So, I went out a bought a new one and hooked both ps3's up to each other and did the file transfer that way.

In a couple months, I will get my older ps3 fixed. Then I have 2!!!

Stiny-Ray2 · 03-26-2010, 10:27 PM

Just got refurb PS3 back from Sony PS3 power button keeps turning PS3 off what now?

Rblu-Dblu · 03-26-2010, 10:32 PM

Quote:

Originally Posted by Stiny-Ray2

Just got refurb PS3 back from Sony PS3 power button keeps turning PS3 off what now?

Isnt that what the power button is supposed to do?

Stiny-Ray2 · 03-26-2010, 10:55 PM

Sony just sent me a busted Refurd! now they are sending me another Coffin!

Tell me how could they not know that the system they sent me was a piece of crap?

Now i will probably be without a PS3 for another Month!

Stiny-Ray2 · 03-26-2010, 10:56 PM

Quote:

Originally Posted by Rblu-Dblu

Isnt that what the power button is supposed to do?

Not at my command maybe i should have been a little clearer.

03-26-2010, 12:53 AM	#1
Krejaton Active Member Member since:Mar 2009	Help Plz: PS3 returned...now what? ~~Hi, sorry if this is in the wrong place...please feel free to move as needed.~~ My PS3 got hit with the RSOD. It really sucked because I was 12 days out of warranty and NO WAY Sony was gonna budge for me. Anyway, $158 dollars later, I get my PS3 (or replacement) back today...but what do I need to do? I assume all my saved games/trophies are gone. Is my network account still intact? Do I need to repurchase all of the LBP stuff we bought? How about the PSN games I bought for my kids? Sorry if these are newbie questions, but I guess I am a newbie when it comes to replacing my PS3. Any guidance appreciated. TIA

03-26-2010, 10:27 PM	#8
Stiny-Ray2 Senior Member Member since:Feb 2008 Blu-ray reviews:1	Help Just got refurb PS3 back from Sony PS3 power button keeps turning PS3 off what now?

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03-26-2010, 01:06 AM	#2
Rblu-Dblu Blu-ray Ninja Member since:Mar 2009 Location:Trapped on the Death Star 4K collection:4 Blu-ray collection:483 Trading Score:12	Your game saves are most likely gone. Your trophies will still be there because theyre saved on the servers. You should be able to redownload any purchases you have made on the psn. Just log back into the psn with the same ID you used before.

03-26-2010, 01:53 AM	#3
Cplhicks Blu-ray Guru Top contributor Member since:Oct 2007 4K collection:276 Blu-ray collection:1996 DVD collection:798 MA collection:457 Digital collection:581 iTunes collection:668 Prime collection:446 Trading Score:31	Don't forget to contact Sony and have them disable the old system for your stuff, or you won't be able to redownload videos and your games will be minus one in the download count. Just set up your old account again on the new system, go to your download list in the PSN, and it will show everything you ever downloaded (except vids, I think). Then just pick what you want and redownload. Saves are gone, yeah, as are your Rock Band bands if you have that game. Can't get your old band back no matter what.

03-26-2010, 06:37 AM	#5
jstutman Senior Member Member since:Feb 2009 Blu-ray collection:74 Blu-ray reviews: 1 Trading Score:8	Why did you not remove the HDD when you shipped it to Sony? The few people I know who have had Sony fix there PS3's were told to remove the HDD.

03-26-2010, 09:43 AM	#6
Euribo Senior Member Member since:Aug 2007	Removing the hard drive doesn't matter. When I sold my old PS3 for a new one, I took out the hard drive and put it in my new machine, but the PS3 couldn't read it because it was 'married' to the other PS3. I had to reformat it and I lost EVERYTHING. I was pretty mad, but hey, what can ya do? If you want all your data, you have to back up your system on an external hard drive, and then transfer the data onto the new PS3.

03-26-2010, 10:55 PM	#10
Stiny-Ray2 Senior Member Member since:Feb 2008 Blu-ray reviews:1	Sony just sent me a busted Refurd! now they are sending me another Coffin! Tell me how could they not know that the system they sent me was a piece of crap? Now i will probably be without a PS3 for another Month!

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