Network people: Weird router problem/question - Blu-ray Forum

u_nick · 09-14-2007, 02:48 AM

I'm having a weird networking issue, and part of me is starting to think its not the PS3's fault afterall.

I have a Linksys router. A cable runs to a switch, and from there two cables out, one to my PS3, and one to my 360. This worked fine for a while.

A couple months ago, I got a new Router. Same Linksys dealie, newer firmware/revision, but basically the same exact router. Ever since I put this new one in, both the PS3 and the 360 dont log in right away when I turn on the system. They try, and usually time out or just fail. Most of the time by the time I get in I can cancel it, and hit the log in button manually. Sometimes it logs in, some times it takes a couple tries.

Thing is, the 360, from the little bit I've used it, STAYS logged in. My PS3 however times out a bunch. I'll get a "You have been logged out of the PlayStation network error sometimes, but I can still browse or download. Sometimes my downloads stop and restart.

Tonight I took the switch out of the equation, thinking maybe the new router just had trouble seeing something, but no luck. Same symptoms.

Its very random and all very bizarre.

Any body know anything about routers and maybe some settings I should look for and/or tweak?

gvortex7 · 09-14-2007, 03:10 AM

Are both your router's and PS3's firmware up to date?

cartier · 09-14-2007, 03:19 AM

Removing the switch is probably a good place to start.

You should also check what IP address is being assigned to the PS3 when you get this error.

Is this also a wireless router?

Can you provide me with the model number for the router so I can try to find the specs and hopefully provide you with a better idea/solution of what to try.

Of course, first things first, make sure you do a power cycling of the router and modem.

Feel free to send me a PM if you like.

gvortex7 · 09-14-2007, 03:20 AM

Based on his post I assume it's a wired network.

cartier · 09-14-2007, 03:25 AM

Quote:

Originally Posted by gvortex7

Based on his post I assume it's a wired network.

Agreed, that he definitely has it setup as a wired network but it could still have a wireless component. If that is the case it might be worth it to try a wireless connection and see if the same thing happens. It could help identify the problem narrowing it down to either a physical port issue or a configuration issue.

Zaphod · 09-14-2007, 03:27 AM

I had the same problem when I tried to run my PS3 and Xbox 360 from a switch (linksys), connected to one of the out ports of the router (Netgear). It did not work and the two would not connect. Once I removed the switch and re-attached them to the router they worked again. The only thing I can think of is that this is somehow interfering with DHCP. But in networking this setup should work, but for some reason it doesn't. I wonder if this is a linksys switch problem, I haven't tried any other switch to see if it would work.

gvortex7 · 09-14-2007, 03:28 AM

Yeah, I was wondering why he wasn't taking advantage of the wireless feature of the PS3 or even the 360. There must be a good reason.

Manco · 09-14-2007, 03:33 AM

My first post after a month long hiatus. Great to be back with the Blu's!

Do you have the router setup to negotiate your login to your ISP, what's called a PPoE connection? I have had this problem frequently with Linksys products dropping internet connections in this configuration when it tries to re-negotiate the credentials to the ISP at various intervals. Thus the random behavior you are reporting.

As cartier mentioned, what IP's are assigned to the PS3 and XBOX. Did you have the new router assign new IP's or are you using static IP's for these devices. I'm not a gamer and don't own these so not sure how they configure IP's.

UltimateFighter · 09-14-2007, 03:35 AM

Quote:

Originally Posted by Manco

My first post after a month long hiatus. Great to be back with the Blu's!

Do you have the router setup to negotiate your login to your ISP, what's called a PPoE connection? I have had this problem frequently with Linksys products dropping internet connections in this configuration when it tries to re-negotiate the credentials to the ISP at various intervals. Thus the random behavior you are reporting.

As cartier mentioned, what IP's are assigned to the PS3 and XBOX. Did you have the new router assign new IP's or are you using static IP's for these devices. I'm not a gamer and don't own these so not sure how they configure IP's.

Im pretty sure it's auto DHCP

clyon · 09-14-2007, 03:42 AM

I had trouble with my linksy on wire & wireless when I 1st installed it. I so I just uninstalled the software & Never reinstalled it & works fine with No drivers. The only software is for the wireless card in one computer.

I have a dynamic IP address.

Zaphod · 09-14-2007, 03:43 AM

Quote:

Originally Posted by gvortex7

Yeah, I was wondering why he wasn't taking advantage of the wireless feature of the PS3 or even the 360. There must be a good reason.

I personally always use wired connections for my gaming. The reason is that they are typically faster than a wireless connection due to additional overhead on wireless connections. Also there is less of a chance of corrupted packets which requires the wireless connection to resend packets which can lower the throughput speed. Also encryptions like WPA and the like also reduce speed. Even though wireless can achieve a maximum 54Mbps, it is only going to be as fast as the connection to the internet it uses. So whicle a wired connection will always receive a constant rate, wireless connections will usually never equal the speed to a wired connection.

ILLSQUAD2G · 09-14-2007, 03:44 AM

Quote:

Originally Posted by u_nick

I'm having a weird networking issue, and part of me is starting to think its not the PS3's fault afterall.

I have a Linksys router. A cable runs to a switch, and from there two cables out, one to my PS3, and one to my 360. This worked fine for a while.

A couple months ago, I got a new Router. Same Linksys dealie, newer firmware/revision, but basically the same exact router. Ever since I put this new one in, both the PS3 and the 360 dont log in right away when I turn on the system. They try, and usually time out or just fail. Most of the time by the time I get in I can cancel it, and hit the log in button manually. Sometimes it logs in, some times it takes a couple tries.

Thing is, the 360, from the little bit I've used it, STAYS logged in. My PS3 however times out a bunch. I'll get a "You have been logged out of the PlayStation network error sometimes, but I can still browse or download. Sometimes my downloads stop and restart.

Tonight I took the switch out of the equation, thinking maybe the new router just had trouble seeing something, but no luck. Same symptoms.

Its very random and all very bizarre.

Any body know anything about routers and maybe some settings I should look for and/or tweak?

Hello there, you may find this very interesting. I am currently running a wireless network with 2 routers (1 Linksys and 1 Blanc Router, cost 1cent when I bought a laptop) Both routers are on the same incoming internet signal (rogers cable) Cable goes, 1.Into modem 2.output to Linksys Router. 3. Linksys output to Blanc input. Here is the wired thing that sounds very familiar to your problem. Both routers to my PS3 are set to send wireless to the PS3. The PS3 can see both routers and provide the signal strength for both. But the PS3 will only get a valid Internet connection from the Blanc router, when I try the Linksys router it will find it and then communicate but in the end connection will fail. I know the wireless connection work fine on both routers as I have my Desktop computer on a Wi-Fi signal and it will connect wirelessly to both routers and work flawlessly quick and never lose or drop the connection from either unit. But as I see is happening with you my PS3 will only see that the Linksys connection signal is available , but will never connect to get the internet connection. When I use the Blanc router the PS3 sees the signal and connects pretty quick and I have a full internet connection. I myself cant explain this but the PS3 and the Linksys routers just dont communicate with one another to get a connection. I would suggest that if you can, return the Linksys and buy a cheaper Blanc router which I think Best buy still sells. I hope this helps you in some way. As at the minimum you its something with the Linksys brand and the PS3 having some sort of communication issue.

Manco · 09-14-2007, 03:50 AM

Quote:

Originally Posted by ILLSQUAD2G

Hello there, you may find this very interesting. I am currently running a wireless network with 2 routers (1 Linksys and 1 Blanc Router, cost 1cent when I bought a laptop) Both routers are on the same incoming internet signal (rogers cable) Cable goes, 1.Into modem 2.output to Linksys Router. 3. Linksys output to Blanc input. Here is the wired thing that sounds very familiar to your problem. Both routers to my PS3 are set to send wireless to the PS3. The PS3 can see both routers and provide the signal strength for both. But the PS3 will only get a valid Internet connection from the Blanc router, when I try the Linksys router it will find it and then communicate but in the end connection will fail. I know the wireless connection work fine on both routers as I have my Desktop computer on a Wi-Fi signal and it will connect wirelessly to both routers and work flawlessly quick and never lose or drop the connection from either unit. But as I see is happening with you my PS3 will only see that the Linksys connection signal is available , but will never connect to get the internet connection. When I use the Blanc router the PS3 sees the signal and connects pretty quick and I have a full internet connection. I myself cant explain this but the PS3 and the Linksys routers just dont communicate with one another to get a connection. I would suggest that if you can, return the Linksys and buy a cheaper Blanc router which I think Best buy still sells. I hope this helps you in some way. As at the minimum you its something with the Linksys brand and the PS3 having some sort of communication issue.

Exactly why I swithed to SonicWall years ago. Never had a problem again. Rock solid...and as fast as enterprise-level switches.

MrBogey · 09-14-2007, 05:07 AM

Is it DSL or cable? DSL modems usually have a built-in router and having a log-in conflict would cause those issues. If it's cable then there's no issue as it's DHCP. Almost all routers will go DHCP on factory settings.

msallaq · 09-14-2007, 05:19 AM

thats why i hate routers

Colorado Blu Skies · 09-14-2007, 05:23 AM

What error code are you getting? I have a linksys router (wired) as well and frequently lose connection. The code I always get is 8002AD23... I have searched and searched and have not found a definitive answer. I am thinking about getting rid of the linksys and getting something new. If you have the same error code and find a solution I would like to know what you did.

Manco · 09-14-2007, 05:26 AM

You would think that the Cisco enterprise product techology would have filtered down by now into the Linksys product line. Frankly, their stuff is crap!

Lord_Stewie · 09-14-2007, 08:40 AM

hey Manco I just PM'd you let me know thanks.

u_nick · 09-14-2007, 12:53 PM

Thanks everyone for the responses. Most of what you guessed was right.

Wired Network, the switch is NOT a Linksys, only the Router. I'll doublecheck the switch brand tonight. I have tried removing the switch from the equation, only last night, and it dint help. I'll leave it unplugged a little while longer just to be sure.

The Router does indeed have a wireless component, it was switched off for a while, and I only turned it on the other day when my new PSP-2000 arrived. The error occured both when the component was switched off and now that it is on.

I dont use wireless for the consoles simply because I have never been a big wireless fan. I have an older 360, and I dont think it even has a wireless adapter, so I figured since the cable was being run across the floor anyway to go to that, why bother with the wireless for the PS3. Since the cable was already there...

But I see what you mean with testing it anyway just in case its something wrong with the physical port.

I'll turn on the wireless tonight and let you all know what happens.

u_nick · 09-15-2007, 10:24 PM

Cartier reminded me that I needed to reply.

Anyway, update is this:

After i took the switch out of the equation, it didn't help right away. The next two days it was doing the same thing, having trouble signing on.

But today however, everything was back to normal. Everything working good.

Same with my xbox, I switched the cable from my PS3 over to the 360, and that worked fine as well.

Now the question is, do I try putting the switch back in place?

09-14-2007, 02:48 AM	#1
u_nick Blu-ray Samurai Member since:Jan 2007 Location:CT, US Trading Score:27	Network people: Weird router problem/question I'm having a weird networking issue, and part of me is starting to think its not the PS3's fault afterall. I have a Linksys router. A cable runs to a switch, and from there two cables out, one to my PS3, and one to my 360. This worked fine for a while. A couple months ago, I got a new Router. Same Linksys dealie, newer firmware/revision, but basically the same exact router. Ever since I put this new one in, both the PS3 and the 360 dont log in right away when I turn on the system. They try, and usually time out or just fail. Most of the time by the time I get in I can cancel it, and hit the log in button manually. Sometimes it logs in, some times it takes a couple tries. Thing is, the 360, from the little bit I've used it, STAYS logged in. My PS3 however times out a bunch. I'll get a "You have been logged out of the PlayStation network error sometimes, but I can still browse or download. Sometimes my downloads stop and restart. Tonight I took the switch out of the equation, thinking maybe the new router just had trouble seeing something, but no luck. Same symptoms. Its very random and all very bizarre. Any body know anything about routers and maybe some settings I should look for and/or tweak?

09-14-2007, 03:27 AM	#6
Zaphod Blu-ray Samurai Member since:Apr 2007 Location:A small planet somewhere in the vicinity of Betelgeuse. Blu-ray collection:350 Trading Score:4	I had the same problem when I tried to run my PS3 and Xbox 360 from a switch (linksys), connected to one of the out ports of the router (Netgear). It did not work and the two would not connect. Once I removed the switch and re-attached them to the router they worked again. The only thing I can think of is that this is somehow interfering with DHCP. But in networking this setup should work, but for some reason it doesn't. I wonder if this is a linksys switch problem, I haven't tried any other switch to see if it would work. Last edited by Zaphod; 09-14-2007 at 03:30 AM.

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09-14-2007, 03:10 AM	#2
gvortex7 Blu-ray Champion Member since:Jan 2007 Location:Fort Lauderdale, FL Blu-ray reviews: 18 Trading Score:105	Are both your router's and PS3's firmware up to date?

09-14-2007, 03:19 AM	#3
cartier Expert Member Member since:Jun 2007 Location:Pacific NW	Removing the switch is probably a good place to start. You should also check what IP address is being assigned to the PS3 when you get this error. Is this also a wireless router? Can you provide me with the model number for the router so I can try to find the specs and hopefully provide you with a better idea/solution of what to try. Of course, first things first, make sure you do a power cycling of the router and modem. Feel free to send me a PM if you like.

09-14-2007, 03:20 AM	#4
gvortex7 Blu-ray Champion Member since:Jan 2007 Location:Fort Lauderdale, FL Blu-ray reviews: 18 Trading Score:105	Based on his post I assume it's a wired network.

09-14-2007, 03:28 AM	#7
gvortex7 Blu-ray Champion Member since:Jan 2007 Location:Fort Lauderdale, FL Blu-ray reviews: 18 Trading Score:105	Yeah, I was wondering why he wasn't taking advantage of the wireless feature of the PS3 or even the 360. There must be a good reason.

09-14-2007, 03:33 AM	#8
Manco Special Member Member since:Jun 2007 Location:Tucumcari	My first post after a month long hiatus. Great to be back with the Blu's! Do you have the router setup to negotiate your login to your ISP, what's called a PPoE connection? I have had this problem frequently with Linksys products dropping internet connections in this configuration when it tries to re-negotiate the credentials to the ISP at various intervals. Thus the random behavior you are reporting. As cartier mentioned, what IP's are assigned to the PS3 and XBOX. Did you have the new router assign new IP's or are you using static IP's for these devices. I'm not a gamer and don't own these so not sure how they configure IP's.

09-14-2007, 03:42 AM	#10
clyon Special Member Member since:Feb 2007 Location:Just left of the Alpha Quadrant 4K collection:57 Blu-ray collection:824 Blu-ray reviews:8	I had trouble with my linksy on wire & wireless when I 1st installed it. I so I just uninstalled the software & Never reinstalled it & works fine with No drivers. The only software is for the wireless card in one computer. I have a dynamic IP address.

09-14-2007, 05:07 AM	#14
MrBogey Expert Member Member since:Jan 2007	Is it DSL or cable? DSL modems usually have a built-in router and having a log-in conflict would cause those issues. If it's cable then there's no issue as it's DHCP. Almost all routers will go DHCP on factory settings.

09-14-2007, 05:19 AM	#15
msallaq Active Member Member since:Jun 2007 Location:houston tx Blu-ray reviews:1	thats why i hate routers

09-14-2007, 05:23 AM	#16
Colorado Blu Skies Senior Member Member since:Aug 2007	What error code are you getting? I have a linksys router (wired) as well and frequently lose connection. The code I always get is 8002AD23... I have searched and searched and have not found a definitive answer. I am thinking about getting rid of the linksys and getting something new. If you have the same error code and find a solution I would like to know what you did.

09-14-2007, 05:26 AM	#17
Manco Special Member Member since:Jun 2007 Location:Tucumcari	You would think that the Cisco enterprise product techology would have filtered down by now into the Linksys product line. Frankly, their stuff is crap!

09-14-2007, 08:40 AM	#18
Lord_Stewie Blu-ray Baron Member since:May 2007 Blu-ray collection:396 Blu-ray reviews:1 Trading Score:1	hey Manco I just PM'd you let me know thanks.

09-14-2007, 12:53 PM	#19
u_nick Blu-ray Samurai Member since:Jan 2007 Location:CT, US Trading Score:27	Thanks everyone for the responses. Most of what you guessed was right. Wired Network, the switch is NOT a Linksys, only the Router. I'll doublecheck the switch brand tonight. I have tried removing the switch from the equation, only last night, and it dint help. I'll leave it unplugged a little while longer just to be sure. The Router does indeed have a wireless component, it was switched off for a while, and I only turned it on the other day when my new PSP-2000 arrived. The error occured both when the component was switched off and now that it is on. I dont use wireless for the consoles simply because I have never been a big wireless fan. I have an older 360, and I dont think it even has a wireless adapter, so I figured since the cable was being run across the floor anyway to go to that, why bother with the wireless for the PS3. Since the cable was already there... But I see what you mean with testing it anyway just in case its something wrong with the physical port. I'll turn on the wireless tonight and let you all know what happens.

09-15-2007, 10:24 PM	#20
u_nick Blu-ray Samurai Member since:Jan 2007 Location:CT, US Trading Score:27	Cartier reminded me that I needed to reply. Anyway, update is this: After i took the switch out of the equation, it didn't help right away. The next two days it was doing the same thing, having trouble signing on. But today however, everything was back to normal. Everything working good. Same with my xbox, I switched the cable from my PS3 over to the 360, and that worked fine as well. Now the question is, do I try putting the switch back in place?

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