Warner Orders

[Intamin]

Anybody else having issues with getting their orders to ship from warner? I placed one back on the 12th, and then a different order on the 16th, both of which still say in process. Called customer service, and they told me exactly what I could see online and didn't give a shipping date. I know I saw a lot of people ordered through Warner on the buy a thon and on other dates, so for those that have, have you had your order ship yet?

[GregBlu5]

I added a couple of Oct 2 preorders to the other disks I ordered. I suspect, though cannot provide proof, that Warner's may be waiting to ship out the whole order once the preorders become available. That's the problem with free shipping--it's up to them as to when they ship your stuff. Amazon will often hold up an order until all items are on hand before they ship. I'm still waiting for Casino Royale because I ordered it with a book not yet in stock.

[sainraja]

Originally Posted by GregBlu5

I added a couple of Oct 2 preorders to the other disks I ordered. I suspect, though cannot provide proof, that Warner's may be waiting to ship out the whole order once the preorders become available. That's the problem with free shipping--it's up to them as to when they ship your stuff. Amazon will often hold up an order until all items are on hand before they ship. I'm still waiting for Casino Royale because I ordered it with a book not yet in stock.

Amazon gives you a choice. Before you order, they ask if you want to group your orders into less shipments. If you say yes, they will wait....if you say no and select the other option, you will get them as they become available.

[web4fun]

Just spoke to Warner Customer Service and my order STILL has not shipped WTF!!! I am seriously considering canceling my order as I just saw Troy, Alexander, and Smallville at my local BB store!!!! Has anyone received any new info. as to what the hell is going on?

[Zaphod]

I wonder if they are pulling an Amazon.com. Meaning that they ship to those who paid full price first. Kind of like how Amazon waits to ship to those who don't have Amazon Prime.

[Amel]

check my sig

[E-Dogg]

Originally Posted by Zaphod

I wonder if they are pulling an Amazon.com. Meaning that they ship to those who paid full price first. Kind of like how Amazon waits to ship to those who don't have Amazon Prime.

Your are probably right. I am going to end up upgrading to Amazon Prime very soon, because I am tired of waiting a few days longer than my own brother to receive th same exact shipments.

[whippersnapper]

Originally Posted by sainraja

Amazon gives you a choice. Before you order, they ask if you want to group your orders into less shipments. If you say yes, they will wait....if you say no and select the other option, you will get them as they become available.

No, Warners ships their orders as they become available. That's what they've done previously and I haven't seen anything indicating a change. I have a steady stream of pre-orders that will be arriving from Warners from early October through mid-December. And they're all at these fantastically low coupon code prices with free shipping. Amazon does the same thing when I have different videos "bundled" together to get the free shipping. Amazon ships them as available or when the official release dates arrive for pre-orders.

[Manco]

What is the URL to check shipping status? I'm going to that 3rd party site they provide in the confirmation email but that appears to be only a receipt. I don't see any way to check ship status.

[monkeytap]

Originally Posted by Manco

What is the URL to check shipping status? I'm going to that 3rd party site they provide in the confirmation email but that appears to be only a receipt. I don't see any way to check ship status.

im having the same problems, and my only preorders were troy and we are marshall. I havent heard anything since my order and that 3rd party site does not have shipping status. I hate to cancel a blu-ray order from WB, but come on!!!

[fparais]

Warner titles that were supposed to be on shelf in retail store on september 18 are not available at all in Canada. i.e. (Amazon.ca, Best Buy,Future Shop, MetroVideo etc...)

There is something very wrong about that.

[Jimbo976]

Originally Posted by fparais

Warner titles that were supposed to be on shelf in retail store on september 18 are not available at all in Canada. i.e. (Amazon.ca, Best Buy,Future Shop, MetroVideo etc...)

There is something very wrong about that.

Just order them from amazon.com. Their service to Canada is great.

[E-Dogg]

On a side note I just bought Training Day, but I still am waiting for Troy and Smallville on Blu.

[Intamin]

That's the site I used https://www.myexpresscheckout.com/wallet/Signon.asp , and I'm considering just cancleing the order, but I had the 25% off so I don't want to.

[DetroitSportsFan]

Originally Posted by Intamin

Anybody else having issues with getting their orders to ship from warner? I placed one back on the 12th, and then a different order on the 16th, both of which still say in process. Called customer service, and they told me exactly what I could see online and didn't give a shipping date. I know I saw a lot of people ordered through Warner on the buy a thon and on other dates, so for those that have, have you had your order ship yet?

I think everyone who have ordered in the past few weeks haven't received their orders.

I ordered back on 9/5, and still nothing.

[GarettP]

Originally Posted by Intamin

Anybody else having issues with getting their orders to ship from warner? I placed one back on the 12th, and then a different order on the 16th, both of which still say in process. Called customer service, and they told me exactly what I could see online and didn't give a shipping date. I know I saw a lot of people ordered through Warner on the buy a thon and on other dates, so for those that have, have you had your order ship yet?

Ordered A Christmas Story and Christmas Vacation last week and have not heard anything since.