is samsung trash or is it me?

[maxed]

hey all, just bought a bdp1000 and for whatever reason when i pop in the bd disc it goes through its normal loading sequence and after that it gets stuck in play mode (according to the display on the front of the player itself which reads "PLAY 00:00:00") and no video shows up....also the time never progresses just a blank screen

samsung tech support said nothing of use other than to reset the player to default settings

already tried lowering resolution and resetting the player to factory defaults as well as messing around with the parental controls. it should also be noted that im using a 1080p disc trying to display @ 1080i, would this be an issue? also, i am using the hdmi cable and normal dvds play fine

thanks for any help in advance!