Blu-Ray Quality Bad On Our TV??

[dorlow]

Hi,

I'm really getting annoyed of the quality of image we're getting from Blu-Ray. Here's our setup. Our TV is a 1080p Sony KDL-40S4100. We have a Sony Blu-Ray player (BDP-S350.) Well this is how it started out. Until about a few hours ago, we had a Samsung BD-P1200.

The problem we're having is that the picture quality is really bad. Our couch is about 10 feet away from the TV. During some scenes (some movies more than others,) you can see the individual pixels on the whole screen even when sitting as far away as the couch. It looks like when you take a picture with a digital camera in low light with an APS (I think that's what it's called) really high, at like 800 or so. The picture is really grainy. It looks worse than DVD did on our old tube TV... way worse. It looks like a bad tape quality.

So, when we got the Samsung, I had component cables to hook it up. It looked bad as described. I tried upgrading the firmware and no improvement. I then switched out the component cables with an HDMI cable. Still didn't look any better. (I did go into the DVD setup and select 1080p output from the DVD player on the Samsung and the Sony.) So, the only thing I could figure is the Samsung was faulty. We just bought a brand new Sony BDP-S350. Same exact problem. Everything has been switched out other than the TV. I've tried switching the HDMI port I'm plugged into (even though component video had the same problem.) Same problem.

I talked to a sales person at Meijer and he had a good idea too. He said to go into the DVD setup and change it from 1080p to 1080i and move it down to see if maybe there's a compatibility issue with the TV and DVD player at 1080p. Didn't help or make it worse. It's the same.

We have Comcast HD Cable. The HD cable is using component cables and the highest it displays is 1080i. It looks perfect. I've never noticed distortion in the video in either regular over the air or on-demand video.

Maybe I'm being too picky. Does anyone have any ideas on how to make it look better?

Sincerely,

David