HDCP Help - Blu-ray Forum

Nosty · 05-12-2009, 09:46 PM

Ok, I searched the forums long and hard and found nothing quite like this.

Yes, I am having an HDCP problem. Bluray advisor shows everything is fine except my connection (digital without HDCP). Here's the problem, the cable I have (DVI to HDMI) is labled as HDCP compliant. I googled around, and sure enough, single channel DVI to HDMI cables should be fine.

My receiver is also compliant (and to double check, I went straight to the TV and still got the error). Of course power dvd will not play anything.

So, as it stands, I have an HDCP compliant drive, video card, operating system, cable, receiver, and TV... and I can't play blu ray movies.

"The program in which we do not speak" works, but I paid all this money for a new system, and I'd rather not have to use it (though I have to say, I refuse to fill bad for any industry that makes their customers jump through flaming hoops).

Any suggestions? Is there anything else which would cause the video connection light to flare red.

Thanks!
John

PS: I have turned dual monitor mode off as well, so none of that.

Sammy · 05-12-2009, 10:36 PM

It is kind of hard to help without a list of the equipment that you are connecting via HDMI.

Nosty · 05-12-2009, 10:48 PM

Ahh, sorry about that.

Drive: LG Blu-ray burner/HD-DVD drive combo (GGW-H20)
OS: Vista Ultimate x64
Video Card: Nvidia 7950 GX2 (Drivers - 178.24, there are more recent, but I have had problems with them)
Cable: DVI to HDMI single link (I can give a link to the product page if needed)
Receiver: Sony STR-DG910 (HDMI in -> HDMI out)
TV: Sony Bravia KDL-40V2500

Power DVD 7.3 Ultra with the most recent patch.

Any suggestions?
Thanks,

John

crackinhedz · 05-12-2009, 10:51 PM

Sony receivers have been notorious to have issues when using an HDMI-DVI cable.

from the Sony 920 user manul (pg.26):

Quote:

• We do not recommend using an HDMI-DVI
conversion cable. When you connect an
HDMI-DVI conversion cable to a DVI-D
component, the sound and/or the image may
not be output.

But you said you connected directly to the TV (no receiver) and still had the problem?

Nosty · 05-12-2009, 10:57 PM

Correct. I connected it directly to the TV and the advisor still flagged the connection, and power DVD gave the "Failed to enable HDCP" error.

crackinhedz · 05-12-2009, 11:00 PM

do you have the link to the HDMI-DVI Cable...im wondering if you got the DVI-D or DVI-I end? (not even sure if that would make the difference)

Nosty · 05-12-2009, 11:04 PM

http://www.monoprice.com/products/pr...#specification

To save you a click, if you'd rather just read the specs:

Specs & Features

Connector Type: HDMI male to DVI-D male
Connector Finish: Gold
Length: 10ft
Gauge: 24AWG
# of conductors: 19
Conductor Plating: None
Shielding level: Triple
Shielding type: EMI
Ferrite Cores: No
Net Jacket: Yes
Supported Resolutions: 480i to 1080p
Bandwidth: Single Link
HDMI Certified: Yes
HDMI Spec: 1.2a
HDCP Compliant: Yes
CEC Compliant: Yes
ROHS Compliant Yes
UL Certified Yes
1.3 Device Compatible: Yes

UL Specs

UL File #: E139956
UL Style #: 20276
CL2 (In-Wall): Yes
VW-1: Yes
Voltage Rating: 30V
Temperature Rating: 80° C

Now, they did throw this little gem in at the bottom:
*Due to continual efforts to make improvements to our products, all information is subject to change without notice. Items you receive may be different than described.

But I would imagine something completely different than described would constitute fraud, so I doubt they tried pulling a fast one on me.

Thanks.

crackinhedz · 05-12-2009, 11:07 PM

nah, you're golden wth those cables.

...unless its just a bad cable. If that is the case, they have lifetime warranty, they will send you a new one.

But I don't think its the cable...HTPC's can be a tricky beast. Any number of issues can cause problems. Trick is to find the weak link.

I wish I could help you out more on the PC end...but im not advanced with computers. I know enough...but at the same time, not enough.

Nosty · 05-12-2009, 11:16 PM

I purchased two of these cables and the other one does not work as well. Thinking it may be a cable design problem, I snatched a DVI cable with an HDMI adapter stuck on the end from my brother, and that gave the same problem.

The thing that puzzles me is that it flags the connection type.

I did just notice another little gem, not sure if that will help though: It lists my system memory as green, but only registers 4096MB (I have 12gb). Would this have to do with the 32-bit RAM limitations (I always thought that was an OS problem only)?

Thanks for the suggestions. I really hope they remove this crap soon, it only hurts the consumers (seeing as how it is just as easy to rip blu-ray disks as it is to rip DVDs). If the conscience doesn't stop someone, HDCP doesn't stand a chance.

crackinhedz · 05-12-2009, 11:25 PM

Quote:

Originally Posted by Nosty

Would this have to do with the 32-bit RAM limitations (I always thought that was an OS problem only)?

I thought you have Vista 64?

Does PowerDVD run in 32 bit mode?

crackinhedz · 05-12-2009, 11:26 PM

Quote:

Originally Posted by Nosty

PS: I have turned dual monitor mode off as well, so none of that.

so output is strictly to the TV only?

how about the resolution?

Nosty · 05-12-2009, 11:38 PM

Sorry, I do have Vista x64. I meant the advisor program being 32 bit, could that limit the amount of RAM it sees (I don't see how it could, but who knows).

And yes. The TV is the only output. I turned dual monitor mode off (back to dual-GPU setting) and only have the TV plugged in.

crackinhedz · 05-12-2009, 11:56 PM

Quote:

Originally Posted by Nosty

...and only have the TV plugged in.

so, you do get a picture, just not when trying to watch a bluray with Power DVD?

Nosty · 05-13-2009, 12:09 AM

Yep. The PC works fine. Blu-ray just crashes out with the HDCP error when I try playing blu-ray. (normal DVD's work fine)

crackinhedz · 05-13-2009, 12:11 AM

what resolution are you trying to output? ...try lower resolutions?

Nosty · 05-13-2009, 12:17 AM

1920x1080.

Just popped it down to 1600x900 and no change.

You getting frustrated too? Heheh, thanks again for the help. I really appreciate it.

John

crackinhedz · 05-13-2009, 12:33 AM

Quote:

Originally Posted by Nosty

You getting frustrated too?

never.

...my Orlando Magic are playing.

Nosty · 05-13-2009, 12:38 AM

Better watch out. If they make it to the finals and play the Lakers... they may just get elbowed in the throat!

trshaw · 05-13-2009, 12:39 AM

Try having only a single monitor physically connected. Just turning off the dual monitor support may not be enough.

The reason I say this is that somewhere between the Video output and the TV input put it is flagging the connection. We assume the cord is not the issue. So it is either on the Video card end (too many connections, settings etc) or on the TV end (settings/resolution etc.) Make sure the resolution being sent by the Video card is the same resolution to be displayed on the TV. Does your PC recognize your TV as a valid monitor or just as a generic monitor type?

Nosty · 05-13-2009, 12:45 AM

Hello,

The other cable was unplugged. As for the TV resolutions, they were all matched at 1920x1080p.

The monitor thing is an interesting point. Nvidia's control panel recognizes both my TV and receiver by name when connected. But regardless of how I hook things up, windows only recognizes Generic PnP monitor. Any suggestion on how to fix this?

Thanks,

John

05-12-2009, 09:46 PM	#1
Nosty Junior Member Member since:May 2009	HDCP Help Ok, I searched the forums long and hard and found nothing quite like this. Yes, I am having an HDCP problem. Bluray advisor shows everything is fine except my connection (digital without HDCP). Here's the problem, the cable I have (DVI to HDMI) is labled as HDCP compliant. I googled around, and sure enough, single channel DVI to HDMI cables should be fine. My receiver is also compliant (and to double check, I went straight to the TV and still got the error). Of course power dvd will not play anything. So, as it stands, I have an HDCP compliant drive, video card, operating system, cable, receiver, and TV... and I can't play blu ray movies. "The program in which we do not speak" works, but I paid all this money for a new system, and I'd rather not have to use it (though I have to say, I refuse to fill bad for any industry that makes their customers jump through flaming hoops). Any suggestions? Is there anything else which would cause the video connection light to flare red. Thanks! John PS: I have turned dual monitor mode off as well, so none of that.

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05-12-2009, 10:36 PM	#2
Sammy Power Member Member since:Jan 2009 Location:Right next to Wineville, CA Home Theater Gallery:1 Blu-ray collection:199 Blu-ray reviews:1 Trading Score:3	It is kind of hard to help without a list of the equipment that you are connecting via HDMI.

05-12-2009, 10:48 PM	#3
Nosty Junior Member Member since:May 2009	Ahh, sorry about that. Drive: LG Blu-ray burner/HD-DVD drive combo (GGW-H20) OS: Vista Ultimate x64 Video Card: Nvidia 7950 GX2 (Drivers - 178.24, there are more recent, but I have had problems with them) Cable: DVI to HDMI single link (I can give a link to the product page if needed) Receiver: Sony STR-DG910 (HDMI in -> HDMI out) TV: Sony Bravia KDL-40V2500 Power DVD 7.3 Ultra with the most recent patch. Any suggestions? Thanks, John

05-12-2009, 10:57 PM	#5
Nosty Junior Member Member since:May 2009	Correct. I connected it directly to the TV and the advisor still flagged the connection, and power DVD gave the "Failed to enable HDCP" error.

05-12-2009, 11:00 PM	#6
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	do you have the link to the HDMI-DVI Cable...im wondering if you got the DVI-D or DVI-I end? (not even sure if that would make the difference)

05-12-2009, 11:04 PM	#7
Nosty Junior Member Member since:May 2009	http://www.monoprice.com/products/pr...#specification To save you a click, if you'd rather just read the specs: Specs & Features Connector Type: HDMI male to DVI-D male Connector Finish: Gold Length: 10ft Gauge: 24AWG # of conductors: 19 Conductor Plating: None Shielding level: Triple Shielding type: EMI Ferrite Cores: No Net Jacket: Yes Supported Resolutions: 480i to 1080p Bandwidth: Single Link HDMI Certified: Yes HDMI Spec: 1.2a HDCP Compliant: Yes CEC Compliant: Yes ROHS Compliant Yes UL Certified Yes 1.3 Device Compatible: Yes UL Specs UL File #: E139956 UL Style #: 20276 CL2 (In-Wall): Yes VW-1: Yes Voltage Rating: 30V Temperature Rating: 80° C Now, they did throw this little gem in at the bottom: *Due to continual efforts to make improvements to our products, all information is subject to change without notice. Items you receive may be different than described. But I would imagine something completely different than described would constitute fraud, so I doubt they tried pulling a fast one on me. Thanks.

05-12-2009, 11:07 PM	#8
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	nah, you're golden wth those cables. ...unless its just a bad cable. If that is the case, they have lifetime warranty, they will send you a new one. But I don't think its the cable...HTPC's can be a tricky beast. Any number of issues can cause problems. Trick is to find the weak link. I wish I could help you out more on the PC end...but im not advanced with computers. I know enough...but at the same time, not enough.

05-12-2009, 11:16 PM	#9
Nosty Junior Member Member since:May 2009	I purchased two of these cables and the other one does not work as well. Thinking it may be a cable design problem, I snatched a DVI cable with an HDMI adapter stuck on the end from my brother, and that gave the same problem. The thing that puzzles me is that it flags the connection type. I did just notice another little gem, not sure if that will help though: It lists my system memory as green, but only registers 4096MB (I have 12gb). Would this have to do with the 32-bit RAM limitations (I always thought that was an OS problem only)? Thanks for the suggestions. I really hope they remove this crap soon, it only hurts the consumers (seeing as how it is just as easy to rip blu-ray disks as it is to rip DVDs). If the conscience doesn't stop someone, HDCP doesn't stand a chance.

05-12-2009, 11:38 PM	#12
Nosty Junior Member Member since:May 2009	Sorry, I do have Vista x64. I meant the advisor program being 32 bit, could that limit the amount of RAM it sees (I don't see how it could, but who knows). And yes. The TV is the only output. I turned dual monitor mode off (back to dual-GPU setting) and only have the TV plugged in.

05-13-2009, 12:09 AM	#14
Nosty Junior Member Member since:May 2009	Yep. The PC works fine. Blu-ray just crashes out with the HDCP error when I try playing blu-ray. (normal DVD's work fine)

05-13-2009, 12:11 AM	#15
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	what resolution are you trying to output? ...try lower resolutions?

05-13-2009, 12:17 AM	#16
Nosty Junior Member Member since:May 2009	1920x1080. Just popped it down to 1600x900 and no change. You getting frustrated too? Heheh, thanks again for the help. I really appreciate it. John

05-13-2009, 12:38 AM	#18
Nosty Junior Member Member since:May 2009	Better watch out. If they make it to the finals and play the Lakers... they may just get elbowed in the throat!

05-13-2009, 12:39 AM	#19
trshaw Member Member since:Jun 2008	Try having only a single monitor physically connected. Just turning off the dual monitor support may not be enough. The reason I say this is that somewhere between the Video output and the TV input put it is flagging the connection. We assume the cord is not the issue. So it is either on the Video card end (too many connections, settings etc) or on the TV end (settings/resolution etc.) Make sure the resolution being sent by the Video card is the same resolution to be displayed on the TV. Does your PC recognize your TV as a valid monitor or just as a generic monitor type?

05-13-2009, 12:45 AM	#20
Nosty Junior Member Member since:May 2009	Hello, The other cable was unplugged. As for the TV resolutions, they were all matched at 1920x1080p. The monitor thing is an interesting point. Nvidia's control panel recognizes both my TV and receiver by name when connected. But regardless of how I hook things up, windows only recognizes Generic PnP monitor. Any suggestion on how to fix this? Thanks, John

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