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Old 09-16-2020, 01:20 AM   #11
litemakr litemakr is offline
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Apr 2018
Default

Quote:
Originally Posted by Mystic View Post
I received a similar email after completing the online form, I assume it's only a confirmation email. I hope that Universal will follow up with a request for further information to move the replacement process forward.
I got that then another email today asking for more info:

Dear Customer,

We apologize that you are having difficulty with your copy of Psycho (1960) 4K.

Universal Pictures Home Entertainment is offering replacement discs for Psycho (1960). To receive a replacement disc, please email the following information:
• Your shipping address
• Daytime telephone number
• A copy of your sales receipt
OR a photo of the disc and the packaging

Please send the above requested information to the email address below:
USHEConsumerRelations@visionmediamgmt.com

We hope that you will continue to enjoy this and future Universal releases.

Sincerely,
Consumer Relations
UNIVERSAL PICTURES HOME ENTERTAINMENT
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Thanks given by:
BluCollector13 (09-16-2020), Mystic (09-16-2020), panasonicst60 (10-29-2020)
 
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