Bad First Blu Ray Experience - Advice Needed

[Matt4511]

Hi, all.

I bought a Samsung BD-UP5000 today, hooked it up to my Toshiba DLP via HDMI. All seems to be going well. It upconverted an SD DVD nicely, and I tested an HD DVD. Played normally and with full functionality. No problems.

My Blu Ray test, however, failed. I rented Resident Evil Extinction from Blockbuster. It loads in about 25-30 seconds, main screen works. All previews play, standard FBI disclaimers, etc, also display just fine. All the extra features on the disk work.

The movie won't play.

When I select play movie, what I get is the movie's audio, no visual for about 40 seconds. Then it cuts to a dude talking into the camera, but the movie's audio remains. What it is, I realized after some tweaking, is the image of a commentary track but the audio of the movie. When I press stop, it will VERY BRIEFLY display the appropriate imagery, then stop and return to the main menu.

This also happens if I access any part of the movie through the chapter selection menu: normal audio, no image, then a picture of a dude sitting in a chair speaking into the camera.

Ladies and gentlemen, I dropped a thousand bucks on this player tonight. Is it faulty, or did I rent a bad disc?

Any help will be appreciated.