The Sony BDP-S1 Review Thread

[rbuzz]

Originally Posted by rbuzz

Thanks for the suggestion, but a humm isn't the problem. My player is for all intents and purposes dead. It shows "power on" on the front panel and will do nothing else. I also have a Monster HT Power Center for my player also so I know it is properly grounded. The Sony tech said that from what he understands I am not the only one having this problem and that the engineers are working on a solution. He said that a possible future update might be in the works. All I know is that Sony states in their literature and online that this player will work with r- DVDs and I based my purchase on that information. I was hoping to get a player that would work with all of my DVDs, both my present collection of regular DVD's and my future collection of blu-ray discs. I guess I'll probably have to invest in a second regular DVD player to handle this type of disc and hope that I don't forget and put the wrong disc in and lock up the works. At the very least maybe they can put in a software update that will put out a message that a disc that will not play in the unit when it is inserted and allow you to remove the disc instead of freezing up everything and forcing you to take the player in for service. I can tell you it's no fun when you have just put out almost a thousand dollars on a new DVD player and it won't do anything. The company that I bought the unit from is talking to their Sony rep and is supposed to contact me later today with any suggestions on how to handle this.

After spending hours and hours on the phone with Sony technicians about a possible solution to my problem with the locked up player I had just about given up. Even if I was able to exchange the unit for a new one, I had no guarantee that the new one would play the DVD r-. The software version installed on my unit was version 1.50 which I thought was the latest version. Today I was pleasantly surprised by a phone call from Sony about the problem with my unit. After checking with the engineers at Sony I was told that my problem was caused by a software problem. Sony has agreed to exchange my unit for a new one with the latest software installed, which by the way is version 1.55. I don't have any details about which problems the newest upgrade addresses, but I hope that it works. I also have to say thanks to Sony for backing up their product. When I do get the newly exchanged unit I will post to let everyone know if it worked.